Careers
Make an impact in our club and community
Welcome to the Careers page at Ballina RSL. As a potential member of our dedicated team, you have the opportunity to contribute to a culture of excellence, collaboration, and extraordinary customer service. Below you’ll find our Team Charter, which serves as the blueprint for our work environment. We encourage you to explore it as it is integral to understanding the values and commitments that drive us.
BENEFITS
Team Charter for Ballina RSL
Committed to Excellence
Our Team Charter serves as the cornerstone of a robust team culture that values positivity, collaboration, and customer satisfaction. We are committed to elevating the experiences of our patrons by exemplifying the highest standards in every interaction.
Mindset & Attitude
Foster a Positive Environment: Radiate positivity and tackle challenges with a problem-solving attitude.
Embrace Continuous Learning: Remain open to change and committed to personal and professional growth.
Cultivate Empathy: Practice active listening and engage without judgment.
Teamwork
Promote Unity & Support: Maintain a gossip-free zone and offer unwavering support to team members.
Foster Collaboration: Work hand-in-hand to achieve common goals and openly share constructive feedback.
Customer Experience
Deliver Unforgettable Service: Greet every guest with a welcoming attitude and in-depth knowledge about our services.
Go the Extra Mile: Consistently strive to exceed customer expectations.
Create Loyal Advocates: Aim to create an experience so exceptional that customers not only return but also become ambassadors for Ballina RSL.
Available Positions
| Position Available | Role Description |
|---|---|
| Bar / Gaming Staff | To be successful, you will: Previous Bar & Gaming experience preferred however in house training will be supplied. Genuinely enjoy interacting with patrons of all demographics and have high customer service skills Have the ability to remain calm and adaptable whilst working in a fast-paced environment Always demonstrate a ‘can do’ attitude, contribute to a positive workplace culture and supportive environment Willing to learn and develop your skills Must have current RSA and/or RCG. |
| Barista / All Rounder | To be successful, you will: Have previous experience as a barista Be passionate about coffee and delivering the highest quality product and experience to our patrons Genuinely enjoy interacting with patrons of all demographics and have high customer service skills Have the ability to remain calm and adaptable whilst working in a fast-paced environment Always demonstrate a ‘can do’ attitude, contribute to a positive workplace culture and supportive environment Be willing to learn and develop your skills in all areas of club operations |
| Cellarman/Store Person | To be successful, you will: Have previous experience as a cellarman/store person. Sound knowledge of beverage products and operations. Have the ability to remain calm and adaptable whilst working in a fast-paced environment. Always demonstrate a ‘can do’ attitude, contribute to a positive workplace culture and supportive environment. Able to follow WHS procedures and safe manual handling techniques at all times. |
| Kitchen Hands | To be successful, you will: Genuinely enjoy interacting with patrons of all demographics and have high customer service skills Have the ability to remain calm and adaptable whilst working in a fast-paced environment Always demonstrate a ‘can do’ attitude, contribute to a positive workplace culture and supportive environment Willing to learn and develop your skills |