Careers
Make an impact in our club and community
Welcome to the Careers page at Ballina RSL. As a potential member of our dedicated team, you have the opportunity to contribute to a culture of excellence, collaboration, and extraordinary customer service. Below you’ll find our Team Charter, which serves as the blueprint for our work environment. We encourage you to explore it as it is integral to understanding the values and commitments that drive us.
BENEFITS
Team Charter for Ballina RSL
Committed to Excellence
Our Team Charter serves as the cornerstone of a robust team culture that values positivity, collaboration, and customer satisfaction. We are committed to elevating the experiences of our patrons by exemplifying the highest standards in every interaction.
Mindset & Attitude
Foster a Positive Environment: Radiate positivity and tackle challenges with a problem-solving attitude.
Embrace Continuous Learning: Remain open to change and committed to personal and professional growth.
Cultivate Empathy: Practice active listening and engage without judgment.
Teamwork
Promote Unity & Support: Maintain a gossip-free zone and offer unwavering support to team members.
Foster Collaboration: Work hand-in-hand to achieve common goals and openly share constructive feedback.
Customer Experience
Deliver Unforgettable Service: Greet every guest with a welcoming attitude and in-depth knowledge about our services.
Go the Extra Mile: Consistently strive to exceed customer expectations.
Create Loyal Advocates: Aim to create an experience so exceptional that customers not only return but also become ambassadors for Ballina RSL.
Available Positions
| Position Available | Role Description |
|---|---|
| Sous Chef | Our ideal candidate would: • Have a Commercial Cookery Cert 3/4 • Have at least 5 years’ cooking experience • Be experienced in production, food preparation and stock rotation • Have experience in menu planning, costing and implementation • Be competent leading and mentoring a team of like-minded chefs • Be able to work a roster that will include days, evenings, weekends and public holidays. You will also need to be able to demonstrate your: • Ability to remain calm, patient and professional even when the pressure is on • Passion for food, presentation and quality standards • Sound knowledge of food safety standards and adhering to WHS requirements |
| Café Supervisor | To be successful in this role you will be mature minded, have loads of experience and the skill set to be able to: • Provide an excellent standard of Customer Service to all our members & guests • Make great coffee • Supervise staff and provide timely feedback as appropriate • Liaise with Club Supervisors to ensure that appropriate coverage and service levels are maintained • Contribute positively to our culture of teamwork and collaboration • Cope well under pressure • Do all of the tasks (big and small) that make a great leader • Display a ‘can do’ attitude |
| Bar / Gaming Staff | To be successful, you will: • Previous Bar & Gaming experience preferred however in house training will be supplied. • Genuinely enjoy interacting with patrons of all demographics and have high customer service skills • Have the ability to remain calm and adaptable whilst working in a fast-paced environment • Always demonstrate a ‘can do’ attitude, contribute to a positive workplace culture and supportive environment • Willing to learn and develop your skills • Must have current RSA and/or RCG. |
We offer the following benefits
> Staff receive $6 per day to spend on F&B
> 20% staff discount
> $50 Gift card for you birthday
> Further career growth and development opportunities