OUR TEAM CHARTER
“We Care”
Our Team Charter – the foundations of a healthy team culture…
Mindset / Attitudes
- We are positive and have a can-do attitude.
- We are open to change and willing to learn.
- We are empathetic and non-judgmental.
Teamwork
- We are unified and support each another.
- We collaborate and cooperate.
- We are open to giving and receiving feedback.
Customer Experience
- We are smiling, happy, welcoming, and knowledgeable.
- We exceed expectations and provide the best service in Ballina.
- We leave a lasting impression on our customers that makes them
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